10.07.2025
Customer Success for Startups - 4 Best Practices

Join us for a workshop led by Brian Hall and Kathleen Marcell.
For any seed-stage technology company, it’s never too early to instill a Customer Success ethos. Developing great Customer Success - as an order of business second only to building a great product - leads to a higher Series A company valuation and faster realization of product/market fit.
The workshop will include the following:
- What are the components of Customer Success?
- Why Customer Success should be a focus now for early stage companies.
- Learn how an effective onboarding plan can expedite time to value and can facilitate the achievement of a customer’s desired business outcomes.
- See how to establish best practices for your product’s stickiest features in order to achieve early wins and drive product adoption.